I love the shoes, they are confy and look amazing. Unfortunatly, even tho I used the shoe sizing guide, the heels are still a size to big. My feet are a 36 EUR, and messure 23,4 cm, so I ordered a 37 CN as recomended in the Guide. They are pretty lose, and feel more like a EUR 37 and maybe a 38, if your feet are skinny. I would recomend sizing down. On the other hand, shiping was pretty good, only took a month, and the package came in great condition.